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DELL - Dell Inc. - Business Update Call Transcript

    Ticker:DELL
    Company Name:Dell Inc.
    Event Title:Business Update Call Transcript
    Event Date:28-Aug-2013
    Event Time:12:30 AM ET

    Presentation



    Corporate Participant

    Ladies and gentlemen, please welcome Amit Midha.

    Amit Midha

    President, Dell Asia Pacific and Japan Region and Chairman, Dell Global Emerging Markets
    Good morning. I know it's a little rough out there. So I appreciate all of you being here we're starting a few minutes late, my apologies but I assure you we have still the full agenda as we planned for.

    So let me start by saying thank you, thank you for being here, thank you for your business, thank you for your support to Dell. We really appreciate it. Now, as you know Dell has been going through transformation, transitioning from product-based company to end-to-end solution based company. And today, we will show you how our solutions give you flexibility, gives you value and how it ensures that your business is future proof.

    And this is what the Dell Solutions Summit is all about. Ensure we can meet all our customers on one location, have interaction both ways, listen to you, what can we do better, what are we doing well. At the same time, this is also location and a site where you can interact with each other. Industry analysts other customers build a network and as a result have some rich insights to take back to your businesses.

    Now here in APJ we have entered in '93 and '96 and in China we entered in '98. Today we have 42,000 team members in Asia. All of them are focused on one goal, how can we serve you better. What insights can we garner from your businesses to ensure we can give you new solutions to run your business better. And we have top class teams to support your business needs.

    So, I really want to assure you that your customer satisfaction, your satisfaction is the most important metric, we keep within the business. And as we talk about the solutions, as we talk about how future is changing you will see that Dell's vision and our strategies are really inline with what your objectives are and that's what we want to show you in next couple of days.

    Now, we will have our entire executive leadership team here shortly on this stage talking about business strategies, solutions, the BU leaders will talk about that. So please, please wait for that.

    But before it gives me immense pleasure to invite Mr. Michael Dell, our Chairman and CEO to the stage as well as have him share about the vision and the strategies of the company. Please give a round of applause to Michael Dell.

    Good morning, Michael.

    Michael S. Dell

    Chairman of the Board and Chief Executive Officer
    Thank you, Amit.

    Amit Midha

    President, Dell Asia Pacific and Japan Region and Chairman, Dell Global Emerging Markets
    Welcome.

    Michael S. Dell

    Chairman of the Board and Chief Executive Officer
    Thank you. Welcome everyone to Dell Solutions Summit. We are thrilled to have you here, thanks for braving the weather out there, we're going to go ahead and get started.


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